:root{--primary:#232627;--accent:#ffd558;--secondary:#232627;--card-base:#fff;--card:#fff;--bg-gradient:linear-gradient(135deg, #e3e4e6 0%, #f9f0d3 100%);--bg:#f4f6f8;--text:#232627;--text-secondary:#555;--muted:#6c7278;--danger:#ff6b6b;--warn:#ffb020;--ok:#6bcb77;--purple:#a371ff;--border:#e0e0e0;--radius:12px;--shadow:0 4px 12px #0000001a}*{box-sizing:border-box}body{background:var(--bg-gradient);color:var(--text);min-height:100vh;margin:0;font-family:-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif}#root{min-height:100vh}.app-shell{min-height:100vh;display:flex}#topbar{background:var(--primary);border-bottom:1px solid var(--border);z-index:50;height:56px;box-shadow:var(--shadow);justify-content:space-between;align-items:center;padding:0 14px;display:flex;position:fixed;top:0;left:0;right:0}.brand{align-items:center;gap:8px;display:flex}.brand img{height:28px}.who{color:#fff;text-align:right;font-size:13px}.role-badge{color:var(--primary);background:var(--accent);border-radius:20px;margin-left:6px;padding:3px 10px;font-size:11px;font-weight:600;display:inline-block}#sidenav{border-right:1px solid var(--border);z-index:40;background:#fff;width:220px;padding-top:10px;position:fixed;top:56px;bottom:0;left:0;overflow-y:auto}#sidenav a{color:var(--text-secondary);cursor:pointer;align-items:center;gap:10px;padding:12px 18px;font-size:14px;text-decoration:none;transition:all .2s;display:flex}#sidenav a:hover{color:var(--text);background:#f5f5f5}#sidenav a.active{color:var(--primary);border-right:3px solid var(--accent);background:#ffd55833;font-weight:600}#bottomnav{border-top:1px solid var(--border);z-index:50;background:#fff;height:60px;display:none;position:fixed;bottom:0;left:0;right:0;box-shadow:0 -2px 8px #0000000f}.nav-row{height:100%;display:flex}#bottomnav a{color:var(--muted);cursor:pointer;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:2px;font-size:11px;text-decoration:none;display:flex}#bottomnav a .ic{font-size:18px}#bottomnav a.active{color:var(--primary);font-weight:600}#content{flex:1;width:100%;max-width:1400px;margin-top:56px;margin-left:220px;padding:18px}@media (max-width:860px){#sidenav{display:none}#bottomnav{display:block}#content{margin-bottom:60px;margin-left:0;padding:14px}.kpi-grid{grid-template-columns:repeat(2,1fr)}}.card{background:var(--card-base);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);margin-bottom:14px;padding:16px}.card h3{color:var(--primary);margin:0 0 12px;font-size:15px;font-weight:700}.kpi-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px;margin-bottom:20px;display:grid}.kpi-card{background:var(--card-base);border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;box-shadow:var(--shadow);padding:16px;transition:all .3s}.kpi-card:hover{border-color:var(--accent);transform:translateY(-2px);box-shadow:0 0 20px #ffd5584d}.kpi-card .label{color:var(--muted);text-transform:uppercase;letter-spacing:.5px;margin-bottom:8px;font-size:12px}.kpi-card .value{color:var(--accent);margin-bottom:4px;font-size:28px;font-weight:800}.kpi-card .trend{color:var(--ok);font-size:12px}.kpi-card.danger .value{color:var(--danger)}.kpi-card.dispatch{border-color:var(--warn)}.kpi-card.dispatch .value{color:var(--warn)}.cta-newticket{color:#fff;border-radius:var(--radius);cursor:pointer;background:linear-gradient(135deg,#e83000,#ffb300);border:none;justify-content:center;align-items:center;gap:10px;width:100%;margin-bottom:16px;padding:16px;font-size:16px;font-weight:800;display:flex;box-shadow:0 6px 18px #e8300059}.cta-newticket:hover{transform:translateY(-2px)}.cta-newticket .plus{font-size:22px;line-height:1}.kanban-grid{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px;display:grid}.kanban-col{border:1px solid var(--border);cursor:pointer;background:#f7f7f7;border-radius:12px;min-height:80px;padding:12px}.kanban-col.col-blue{background:#00a8ff1a;border:1px solid #00a8ff40}.kanban-title{color:var(--primary);text-transform:uppercase;letter-spacing:.5px;margin-bottom:8px;font-size:13px;font-weight:700}.filter-bar{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:12px;display:flex}.filter-bar select{flex:150px;width:auto;min-width:150px;margin-bottom:0}.filter-lbl{color:var(--muted);font-size:12px;font-weight:600}.list-item{border:1px solid var(--border);background:var(--card-base);border-radius:10px;margin-bottom:10px;padding:12px}.list-item .row1{justify-content:space-between;align-items:flex-start;gap:8px;display:flex}.list-item .title{color:var(--primary);font-size:14px;font-weight:600}.list-item .meta{color:var(--muted);margin-top:4px;font-size:12px}.badge{white-space:nowrap;color:var(--primary);background:#f0f0f0;border-radius:14px;padding:4px 10px;font-size:11px;font-weight:600;display:inline-block}.b-moi{color:#c77a18;background:#ffb3472e}.b-da_tiep_nhan{color:#0077b6;background:#00a8ff26}.b-dang_xu_ly{color:#8a6d00;background:#ffd55840}.b-cho_vat_tu{color:#c77a18;background:#ffb3472e}.b-cho_khach_xac_nhan{color:#6a3fbf;background:#a371ff2e}.b-hoan_thanh{color:#2e8b45;background:#6bcb7733}.b-da_dong{color:var(--text-secondary);background:#78787826}.b-da_huy,.pri-urgent{color:#d63a3a;background:#ff6b6b2e}.pri-normal{color:#0077b6;background:#00a8ff26}button,.btn{cursor:pointer;background:var(--accent);color:var(--primary);border:none;border-radius:8px;padding:10px 14px;font-size:13px;font-weight:600}button:hover,.btn:hover{background:#f2c63f}button.secondary{color:var(--text);border:1px solid var(--border);background:0 0}button.danger{background:var(--danger);color:#fff}button:disabled{opacity:.5;cursor:not-allowed}button.small{padding:6px 10px;font-size:12px}input,select,textarea{border:1px solid var(--border);background:var(--card-base);width:100%;color:var(--text);border-radius:8px;margin-bottom:10px;padding:10px;font-family:inherit;font-size:14px}input:focus,select:focus,textarea:focus{border-color:var(--accent);outline:none;box-shadow:0 0 8px #ffd5584d}label{color:var(--text-secondary);margin-bottom:4px;font-size:12px;font-weight:600;display:block}.form-row{grid-template-columns:1fr 1fr;gap:10px;display:grid}@media (max-width:600px){.form-row{grid-template-columns:1fr}}.empty{text-align:center;color:var(--muted);padding:30px 10px;font-size:13px}.toast{background:var(--primary);color:#fff;z-index:200;opacity:0;pointer-events:none;border-radius:8px;padding:10px 16px;font-size:13px;transition:opacity .25s;position:fixed;bottom:70px;left:50%;transform:translate(-50%)}.toast.show{opacity:1;box-shadow:var(--shadow)}.loading-screen{background:var(--bg-gradient);z-index:999;flex-direction:column;justify-content:center;align-items:center;gap:10px;display:flex;position:fixed;top:0;bottom:0;left:0;right:0}.spinner{border:3px solid var(--border);border-top-color:var(--accent);border-radius:50%;width:30px;height:30px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.modal-overlay{z-index:300;background:#0006;justify-content:center;align-items:center;padding:16px;display:flex;position:fixed;top:0;bottom:0;left:0;right:0}.modal{border-radius:var(--radius);background:#fff;width:100%;max-width:480px;max-height:88vh;padding:18px;overflow-y:auto}.modal h3{color:var(--primary);margin-top:0}#loginScreen{z-index:9999;background:var(--bg-gradient);justify-content:center;align-items:center;display:flex;position:fixed;top:0;bottom:0;left:0;right:0}.login-card{border:1px solid var(--border);background:#fff;border-radius:20px;width:90%;max-width:360px;padding:36px 28px;box-shadow:0 24px 64px #00000026}.login-logo{text-align:center;margin-bottom:24px}.login-logo img{height:56px;margin-bottom:8px}.login-logo p{color:var(--muted);margin:0;font-size:12px}.login-field{margin-bottom:16px}.login-btn{background:var(--accent);width:100%;color:var(--primary);cursor:pointer;border:none;border-radius:10px;margin-top:4px;padding:13px;font-size:15px;font-weight:700}.login-btn:disabled{background:var(--muted);cursor:not-allowed}.login-error{color:var(--danger);text-align:center;margin-top:10px;font-size:13px}.no-access{text-align:center;padding:60px 20px}